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Managing Users, Devices & Apparatus

Overview

This guide explains how to manage personnel, devices, and apparatus within the Operations Center.

Proper configuration ensures accurate device assignment, playback data, and performance tracking.


1. Adding Users

  1. Go to Users → Add User.

  2. Enter required fields:

     

    • Name

    • Role (Admin, Agency Officer, Firefighter)

    • Email or login ID

     

  3. Assign helmet and device ID (if applicable).

  4. Click Save.

Tip: Assign users based on seating position for clarity in the Command Console.


2. Editing or Deleting Users

  • Select a user and click Edit to update information.

  • Click Delete only when removing a user permanently from your agency.

    • Deletion removes all device assignments tied to that user.

     


3. Managing Apparatus

  1. Go to Apparatus → Add Apparatus.

  2. Enter:

     

    • Apparatus name (e.g., “Engine 1”)

    • Vehicle type (Engine, Truck, Rescue, etc.)

    • Assigned devices or seats

     

  3. Save changes.

Editing: Click any apparatus name to update seat configuration or assignments.


4. Managing Devices

  1. Go to Devices → View All.

  2. Each device will show:

    • Device name or serial number

    • Connection status

    • Assigned user or apparatus

    • Battery level (if active)

     

  3. Use the Quick Search bar to locate a specific device.

  4. To reassign, click the device → select Change Assignment → choose new user/apparatus.


5. Inventory Review

Use the Inventory tab to track overall fleet readiness:

  • Confirm each Navigator’s assignment and operational status.

  • Identify missing, inactive, or duplicate devices.

  • Schedule maintenance or firmware updates as needed.

6. Maintenance Logs

Administrators can record maintenance events or issues:

  1. Select device → Add Note / Maintenance Record.

  2. Enter description (e.g., “HUD fogging – lens replaced”).

  3. Save entry to maintain service history.


Summary

Accurate user and device management ensures data integrity and operational safety.

Review all assignments before each deployment to prevent misidentification in the field.