---
title: Getting Started with the Command Console
description: Command Console
---
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1. [C-THRU Platform Knowledge Base](https://support.qwake.tech/?hsLang=en-us)
2. [Command Console & Operations Center](https://support.qwake.tech/command-console-operations-center?hsLang=en-us)
# Getting Started with the Command Console
## Login, create incident, attach resources, view feeds.
### **Overview**
The **C-THRU Command Console** provides command officers and incident commanders with real-time visibility of crews, live video feeds, and communication tools.
It is the tactical hub of the C-THRU ecosystem — connecting the fireground to the command post.
---
### **1. System Requirements**
- **Device:** iPad (recommended: latest generation, 11” or 12.9”).
- **App:** C-THRU Command Console app (latest version).
- **Network:** Stable LTE or Wi-Fi connection.
- **Power:** Fully charged or connected to a power source during incident use.
---
### **2. Logging In**
1. Power on the tablet.
2. Open the **C-THRU Command Console** app.
3. Enter your assigned **username** and **password**.
4. Confirm connection to the **Operations Center**.
- If offline, the console can still operate in *local mode* but won’t sync automatically.
---
### **3. Creating an Incident**
1. Tap **Create Incident**.
2. Enter:
- **Incident Name**
- **Location**
- **Type (Incident / Training)**
3. Define the **Alpha, Bravo, Charlie, Delta** sides of the structure.
4. Set **entry and exit points** for each team.
---
### **4. Attaching Resources**
- Tap **Add Resource** to link apparatus or personnel equipped with Navigators.
- Assign devices by user or seat position.
- Verify live video feeds populate in the carousel.
- If not, tap the feed to reload.
---
### **5. Starting the Incident**
- Tap **Begin Incident** once all resources are attached and verified.
- Monitor all active Navigators via their live feeds.
- Use the map and camera view to maintain orientation and track crew progress.
---
### **6. Ending or Leaving an Incident**
- **End Incident:** closes the session and saves data to the Operations Center.
- **Leave Incident:** allows you to exit without ending it for others.
**Note:** Always “End” after active operations to preserve all video and message logs.
---
### **7. Power Down**
- Logout of the app.
- Power off the iPad or place it in standby.
- Recharge the device for the next operation.
---
### **Safety Reminder**
The Command Console **supports decision-making**, it does not replace radio communication, standard accountability, or established SOPs.
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