---
title: Communication Tools in the Command Console
description: Command Console
---

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1. [C-THRU Platform Knowledge Base](https://support.qwake.tech/?hsLang=en-us)
2. [Command Console & Operations Center](https://support.qwake.tech/command-console-operations-center?hsLang=en-us)

# Communication Tools in the Command Console

## PAR, EVAC, Mayday, F2F messages, acknowledgements.

### **Overview**

The C-THRU Command Console enables clear, directed communication with interior crews using **predefined tactical messages** and acknowledgments.

All communication is logged automatically for playback and after-action review.

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### **1. Message Types**

| **Message** | **Purpose** | **Direction** |
| --- | --- | --- |
| **EVAC** | Order immediate evacuation. | Command → Crew |
| **PAR** | Conduct Personnel Accountability Report. | Command ↔ Crew |
| **Mayday** | Distress message from crew. | Crew → Command |
| **F2F** | Face-to-face message request. | Crew → Command |
| **General** | Text-based message (training or operational). | Both directions |

 

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### **2. Sending Messages**

1. Select the target (individual, apparatus, or “All”).
2. Choose the message type.
3. Tap **Send**.
4. Await visual or audio acknowledgment.

**Acknowledgments:**

- When the firefighter presses the **Communication (C)** button, the console records an **ACK**.
- All ACKs are time-stamped.

---

### **3. Receiving Messages**

Incoming messages from Navigators appear as **alerts** at the top of the console screen:

- Red = Mayday
- Yellow = EVAC or PAR
- Blue = F2F
- Green = General or Acknowledged

**Tap** any alert to view the originating device and live feed.

---

### **4. Clearing Messages**

- Once acknowledged, select the message and tap **Clear** to remove it from the active list.
- All cleared communications remain archived in the Forensics view.

---

### **5. Communication Best Practices**

- Always confirm verbal radio traffic matches digital communication.
- Use PAR checks regularly during extended operations.
- Log tactical milestones (ventilation, knockdown, rescue complete) immediately.

---

### **Safety Reminder**

Digital comms should **augment**, not replace, radio discipline. Maintain redundancy between voice and C-THRU messaging for reliability.

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